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Bedding Products

LullaBag™ - LullaWrap™

How does the LullaBag help babies sleep better?

At what age should my baby begin to use a LullaBag?

How does the LullaBag help reduce risk factors associated with SIDS?

What should my baby wear when sleeping in the LullaBag?

When should my baby move up from the small to the large LullaBag?

How should I wash and care for my LullaBag?

How many LullaBags should I buy?

Why doesn’t the LullaBag have sleeves? Won’t my baby get cold?

What other bedding should I use with my LullaBag?

Sound Products

Sleep Sheep™ - Sleep Sheep on the Go™ - Dozy Dolphin™ - Gentle Giraffe™ - Gentle Giraffe on the Go™ - Mimicking Monkey™

How should my Cloud B Sound products be used?

How does the sound box function?

My sound box is making a "crackling" or "static" sound when activated, what to do?

How do I change the batteries in the sound box?

I have changed the batteries but my sound box will not turn on, what to do?

How frequently do I need to change the batteries?

How long will the sound boxes play?

Can the sound boxes be set to continuously play?

Does Cloud B sell sound boxes separately?

Is a soothing sound product suitable for my newborn/infant?

The pouch on my soothing sound product is too small, what to do?

What materials are used to make Cloud B Sound Products?

Sight Products

Mocha, Blue and Purple Twilight Turtle™ - Red, Pink and Green Twilight Ladybug™ - Twilight Sea Turtle™

How does my Twilight Turtle or Twilight Ladybug work?

How does my Twilight Sea Turtle work?

How long will the Twilight lights stay on?

Is there an option to keep the Twilight light on all night?

Can the light bulbs in the Twilight Turtle, Ladybug and Sea Turtle be replaced?

The Twilight lights are starting to dim or only 1 out of the 3 colored lights will illuminate?

My Twilight Turtle blinks, is this normal?

How do I change the batteries in the Twilight Turtle, Ladybug or Sea Turtle?

I have changed the batteries but my Twilight unit will still not turn on, what to do?

How frequently do I need to change the batteries?

I have lost my star guide. Can I download the guide from you website?

What materials are used to make Cloud B Twilight Products?

Sight and Sound Products

Tranquil Turtle™

How does my Tranquil Turtle work?

How long will the Tranquil lights stay on?

Is there an option to keep the Tranquil Turtle light on all night?

Can the light bulbs in the Tranquil Turtle be replaced?

The Tranquil Turtle lights are starting to dim

My Tranquil Turtle blinks – Is this normal?

How do I change the batteries in the Tranquil Turtle?

I am trying to change the batteries and the screw will not come out of the battery door on my Tranquil Turtle - The screw spins and I can not get the door off.

I have changed the batteries but my Tranquil Turtle unit will not turn on.

How frequently do I need to change the batteries?

I have lost my storybook - Can I download the guide from your website?

What materials are used to make Cloud B Tranquil Turtle Products?

About Buying Cloud B Products

Do you ship internationally?

How much are the US shipping charges?

Will I be charged US sales tax?

When will I receive my US order?

Do you offer a volume discount?

Do I have to use a credit card to buy from you?

What is your return policy?

How do you ensure that my credit card and personal information are safe?

How do I find a retail store in my area that offers Cloud B products?

How do I get a picture of my baby featured on your Web site or Facebook page?

 
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